Terms

Terms & Conditions – CeraVe Pakistan

Last Updated: 02-Aug-2025

Welcome to CeraVe Pakistan (“we,” “our,” “us”). By accessing our website, placing an order, or using any of our services, you agree to the following Terms & Conditions. Please read them carefully before using our site.

1. General

This website is operated by CeraVe Pakistan. The terms “we,” “us,” and “our” refer to CeraVe Pakistan. By visiting our site or purchasing from us, you agree to be bound by these Terms & Conditions, our Privacy Policy, and any other policies stated on our site.

2. Use of the Website

  • You agree to use this site only for lawful purposes.

  • You must not engage in activities that may harm our website, compromise its security, or misrepresent our brand.

3. Product Information

  • We make every effort to ensure that product descriptions, images, and prices are accurate and up-to-date.

  • All skincare products should be used according to the instructions provided on the packaging.

  • If you have sensitive skin or medical concerns, consult a dermatologist before using our products.

4. Orders & Payment

  • All orders placed through our website are subject to acceptance and availability.

  • Prices are listed in Pakistani Rupees (PKR) and may be changed without prior notice.

  • We accept payments via Cash on Delivery (COD) and other available payment methods mentioned on our checkout page.

5. Shipping & Delivery

  • We deliver across Pakistan. Delivery times are estimates and may vary due to courier delays or public holidays.

  • We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Returns & Refunds

  • For hygiene and safety reasons, we do not accept returns or exchanges for opened skincare products.

  • If you receive a damaged or incorrect product, contact us within 48 hours of receiving your order.

  • Refunds will be processed according to our Return Policy.

7. Intellectual Property

  • All trademarks, logos, images, and content on this website are the property of CeraVe Pakistan or our licensors.

  • No content may be copied, reproduced, or distributed without written permission.

8. Limitation of Liability

  • CeraVe Pakistan is not liable for any skin reactions, allergies, or adverse effects resulting from product use.

  • We disclaim all liability for indirect or consequential losses arising from the use of our website or products.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions or concerns about these Terms & Conditions, you can contact us:
📧 theceravepk@gmail.com